FAQ

Frequently Asked Questions (FAQ) - The Computer Planet

What services does The Computer Planet offer?

We offer professional desktop and laptop repair services at your home or office. Our services include hardware repair, software installation, virus removal, data recovery, motherboard repair, and more.

Do you provide on-site repair services?

Yes, we provide on-site computer and laptop repair services across Delhi and Noida. Our technicians visit your location at a scheduled time for hassle-free service.

How can I book a repair service?

You can book a service by calling us directly or filling out the service request form on our website. We will confirm the appointment via call or WhatsApp.

What are your service hours?

We operate from 10 AM to 10 PM, Monday to Sunday. Emergency services may be available on all days with prior booking.

Is there a diagnosis fee?

Basic diagnosis is free. If detailed troubleshooting is required and no repair is performed, a minimal visiting charge may apply.

Are your technicians certified?

Yes, all our technicians are trained and certified professionals with years of experience in computer repair and IT support.

How long does a typical repair take?

Most repairs are completed within 1–2 hours. However, complex issues like motherboard repair or data recovery may take 24–48 hours.

Do you offer genuine spare parts?

Yes, we use only genuine and high-quality spare parts. All replacements come with a warranty.

Is there any warranty on the service provided?

Yes, we offer up to 30 days service warranty on most repairs, depending on the type of issue resolved.

Do you offer AMC (Annual Maintenance Contracts)?

Yes, we provide customized AMC plans for homes, businesses, and offices to ensure regular maintenance and priority support.

Which locations do you serve?

Currently, we serve all major areas in Delhi and Noida. Contact us to confirm service availability in your locality.

Can you help with custom desktop builds or upgrades?

Absolutely! We assist with assembling custom desktops and upgrading RAM, SSDs, GPUs, and other hardware components.